Privacy Policy

In compliance with the Kenya Data Protection Act (2019)

At Kareen Hub, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect: We collect personal information including Name, Phone Number, Email, and Delivery Address when you create an account, place an order, or interact with our website.
How We Use Your Data: Your personal information is used to process and fulfill orders, communicate important updates regarding your purchases, and, with your consent, to send promotional offers and newsletters.
Data Sharing: We do not sell your personal data. We only share necessary information with trusted third parties such as delivery partners (Sendy, G4S) and payment processors (Pesapal, DPO) for the purpose of order fulfillment and payment processing.
Your Rights: You have the right to access, correct, or request the deletion of any personal data we hold about you. Requests can be submitted at any time by contacting our designated Data Protection Officer (DPO).
Cookies: Our website uses cookies to enhance your browsing experience, remember items in your shopping cart, and improve overall site functionality. You may manage or disable cookies through your browser settings.

Kareen Hub reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices. Updated policies will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.